Alexander Van Dijk
Global Director Digital & Innovation, Brunel
Measure the hiring process.
Evidence the strength of every candidate and client relationship, end to end.
Candidate & client experience
Real feedback at every stage of the hiring process and post placement.
Hiring process analysis
Turn the process into measurable operational evidence.
Evidence based improvement
See which behaviours improve or damage fill rate performance.
Train the outcome.
Certified, stage-by-stage training, linked to live performance data.
23
modules
Training modules across perm and temp/contract recruitment.
115
key questions
Key recruitment questions covered in full.
575
learnings & coaching
Learnings and coaching points in total.
How it works
Independent feedback, structured into a clear performance picture.
1
Independent feedback at every stage
Structured, verified feedback is collected directly from candidates and hiring managers at each stage of the hiring process.
2
Analysed question by question
Performance is broken down stage by stage, identifying the precise behaviours driving results, not just who is underperforming.
3
Benchmarked across the platform
Scores are compared against the platform average across all participating agencies, an honest external reference point.
Why it matters
Better skills, better experience, stronger fill rates.
1
Consultant skills improve
Training is aligned directly to where each consultant's verified scores fall short, not generic content, so development time goes toward the gaps that actually matter.
2
Candidates and clients notice
Improved behaviours show up directly in the experience candidates and hiring managers report at every stage of the process.
3
Fill rates move
The Academy is built on the behaviours that correlate with stronger fill rate performance across the platform, not assumptions.
Michelle Barratt
Director, Lotus People
Six years running. Australia's number one candidate experience.
Read Full Case StudyIntegration partners
Tracker
Our latest integration and one we are excited about. We simply love the Tracker platform and are looking forward to sharing it with more customers.
Mercury
Built to directly align to key stages of the hiring process, so setup is fast. Locked, loaded, and running in minutes.
Bullhorn
Seven years as Bullhorn Marketplace Partners. Our integration is as rock solid as they come, trusted by agencies across APAC and the UK.
Vincere
Vincere have big ambitions and so do we. Already live with mutual clients across Europe and growing, with more shared markets to come.
Jobadder
Simple is Jobadder's motto and our integration lives up to it. Setup for Jobadder customers is one of the fastest and easiest of all our integrations.
Bullhorn for Salesforce
Brings candidate and client feedback to agencies running on the Salesforce platform via BH4SF, with few other options available in the market.
Loxo
Combine Loxo's AI-powered Talent Intelligence Platform with Recruiter Insider to simplify your workflow and radically improve performance.
Ezekia
Brings verified candidate and client feedback to executive search firms running their assignments through Ezekia.
Platform FAQs
Common questions about candidate and client feedback.
What is Recruiter Insider?
Recruiter Insider is a platform that collects structured, verified feedback from candidates and hiring managers at every stage of the recruitment process, turning that feedback into performance data, business development evidence, and client reporting.
How does Recruiter Insider measure consultant performance?
Performance is analysed question by question and stage by stage, identifying the specific behaviours driving results rather than just flagging which consultants are underperforming. Scores are benchmarked against the platform average across all participating agencies.
Can Recruiter Insider data be used for client reporting?
Yes. The My Clients Dashboard consolidates candidate and client feedback into a single report covering hot topics, stage-by-stage scores, testimonials, and hiring manager reviews, providing a structured briefing document for any client review meeting.
How does the platform help with winning new business?
Completed hiring manager reviews can be exported as a formatted one-page PDF showing stage-by-stage scores and the client testimonial. Client benchmarking data aggregated by industry or role type also produces sector-level market intelligence that agencies can use in pitches, proposals, and tenders.
Does Recruiter Insider work across multiple offices or regions?
Yes. The same questions, the same benchmark, and the same reporting structure are applied uniformly across multiple offices, regions, and brands, so performance standards are measured consistently across the entire business.
Academy FAQs
Common questions about certified, data-led training.
What is Recruiter Insider Academy?
Recruiter Insider Academy is a structured certification programme built directly on platform data, aligned to the behaviours that move fill rates. It launches in July 2026.
How many training modules does the Academy include?
The Academy includes 23 training modules in total across permanent and temp/contract recruitment: 11 modules for perm and 12 for temp/contract, covering 115 key recruitment questions and 575 learnings and coaching points.
How do consultants get certified?
Each module ends with a 15-question quiz requiring 100% to pass. If a consultant fails, they simply redo the questions they got wrong. On completion, managers confirm the consultant has genuinely implemented the key action points, and consultants receive a uniquely referenced, downloadable PDF certificate.
Do Academy certifications expire?
Yes. Certificates are valid for six months, and recertification is question-level, so consultants only redo the specific areas where their scores have dropped below the required standard.
Does the Academy track whether training actually improves performance?
Yes. The platform tracks post-training job outcomes across the next 5, 10, and 15 reviews, so managers can see real score improvement and any impact on fill rates.
