Rookies get the Academy free for six months, plus candidate & client feedback tracking.

For consultants in their first six months in recruitment. Conditions apply.

See if you qualify

Evidence the service. Improve the outcome.

Measure the hiring process, train the behaviours behind it, and put your available talent in front of clients.

Candidate & Client Feedback

Measure the hiring process.

  • Feedback at every stage and post placement
  • Question-level consultant analysis
  • Benchmarked against the platform average
  • Client reporting for every review meeting
  • Hiring manager reviews for pitches and tenders
Learn more →

Recruiter Insider Academy

Train the outcome.

  • 23 modules across perm and temp/contract
  • 115 key questions, 575 learnings
  • Targeted to each consultant's lowest scores
  • Certificates with 12-month recertification
  • Training tracked through to fill
Learn more →

Talent Pool Portal

Give clients first access to talent.

  • Candidates and contractors coming off contract
  • No vacancy needed, no out of date lists
  • Skills-based access from your ATS
  • See who logs in, views and saves
  • One-click candidate interest to your inbox
Learn more →

AI Agent Hub

Coming late 2026.

We are building the largest resource of AI agents for recruitment agencies.

One platform, four products

Measure, train, showcase and automate, all in one place.

1

Measure

Feedback at every stage.

2

Train

Training on each consultant's gaps.

3

Showcase

Clients get first access to talent.

4

Automate

AI agents for recruitment agencies.

Coming late 2026

Customer stories

Alexander Van Dijk, Brunel

Alexander Van Dijk

Global Director Digital & Innovation, Brunel

45 countries. One consistent way to measure experience.

Read Full Case Study
Michelle Barratt, Lotus People

Michelle Barratt

Director, Lotus People

Six years running. Australia's number one candidate experience.

Read Full Case Study
Laura Raven, Zitko Group

Laura Raven

MD, Zitko Group

Set up in under an hour. Still delivering results four and a half years on.

Read Full Case Study
Integration Partners — block build

Integration partners

Tracker

Our latest integration and one we are excited about. We simply love the Tracker platform and are looking forward to sharing it with more customers.

Mercury

Built to directly align to key stages of the hiring process, so setup is fast. Locked, loaded, and running in minutes.

Bullhorn

Seven years as Bullhorn Marketplace Partners. Our integration is as rock solid as they come, trusted by agencies across APAC and the UK.

Vincere

Vincere have big ambitions and so do we. Already live with mutual clients across Europe and growing, with more shared markets to come.

Jobadder

Simple is Jobadder's motto and our integration lives up to it. Setup for Jobadder customers is one of the fastest and easiest of all our integrations.

Bullhorn for Salesforce

Brings candidate and client feedback to agencies running on the Salesforce platform via BH4SF, with few other options available in the market.

Loxo

Combine Loxo's AI-powered Talent Intelligence Platform with Recruiter Insider to simplify your workflow and radically improve performance.

Ezekia

Brings verified candidate and client feedback to executive search firms running their assignments through Ezekia.

Homepage — Sarah Grace quote card
Sarah Grace, Managing Director, KC Group “
KC Group have been using Recruiter Insider for over four years now, and quite simply, we wouldn't want to run the business without it. As a candidate and client feedback platform, it gives us real-time insight into how our consultants are performing and how our service is being experienced on both sides of the recruitment process.
The platform provides live data on candidate and client feedback in a format that's clear, practical, and easy for the whole team to use every day. Having immediate access to this information means we can make faster, more informed decisions, stay close to what's happening across the business, and continuously improve the way we operate.
We also use the data to analyse what's working well and what isn't, identify training and development needs within the team, and benchmark our consultants against best practice across the industry. Recruiter Insider has become a core part of our daily workflow and plays a key role in helping us drive performance, accountability, and service quality across the business.
For any recruitment business that wants real transparency around candidate and client experience, it's an invaluable tool.
Sarah Grace Managing Director, KC Group Request a demo

Platform FAQs

Common questions about the feedback platform.

What is Recruiter Insider?

Recruiter Insider is a platform that collects structured, verified feedback from candidates and hiring managers at every stage of the recruitment process, turning that feedback into performance data, business development evidence, and client reporting.

How does Recruiter Insider measure consultant performance?

Performance is analysed question by question and stage by stage, identifying the specific behaviours driving results rather than just flagging which consultants are underperforming. Scores are benchmarked against the platform average across all participating agencies.

Can Recruiter Insider data be used for client reporting?

Yes. The My Clients Dashboard consolidates candidate and client feedback into a single report covering hot topics, stage-by-stage scores, testimonials, and hiring manager reviews, providing a structured briefing document for any client review meeting.

How does the platform help with winning new business?

Completed hiring manager reviews can be exported as a formatted one-page PDF showing stage-by-stage scores and the client testimonial. Client benchmarking data aggregated by industry or role type also produces sector-level market intelligence that agencies can use in pitches, proposals, and tenders.

Does Recruiter Insider work across multiple offices or regions?

Yes. The same questions, the same benchmark, and the same reporting structure are applied uniformly across multiple offices, regions, and brands, so performance standards are measured consistently across the entire business.

Academy FAQs

Common questions about certified, data-led training.

What is Recruiter Insider Academy?

Recruiter Insider Academy is a structured certification programme built directly on platform data, aligned to the behaviours that move fill rates. It launched in July 2026.

How many training modules does the Academy include?

The Academy includes 23 training modules in total across permanent and temp/contract recruitment: 11 modules for perm and 12 for temp/contract, covering 115 key recruitment questions and 575 learnings and coaching points.

How do consultants get certified?

Each module ends with a 15-question quiz requiring 100% to pass. If a consultant fails, they simply redo the questions they got wrong. On completion, managers confirm the consultant has genuinely implemented the key action points, and consultants receive a uniquely referenced, downloadable PDF certificate.

Do Academy certifications expire?

Yes. Certificates are valid for 12 months, and recertification is question-level, so consultants only redo the specific areas where their scores have dropped below the required standard.

Does the Academy track whether training actually improves performance?

Yes. The platform tracks post-training job outcomes across the next 5, 10, and 15 reviews, so managers can see real score improvement and any impact on fill rates.

Talent Pool Portal FAQs

Common questions about the Talent Pool Portal.

What is the Talent Pool Portal?

It gives your clients a live, anonymised view of your available candidates and contractors coming off contract. You control who sees what, you see who's looking, and you charge them for access. No vacancy needed, no out of date lists.

How do I control what each client sees?

It uses the skills you already tag in your ATS. Assign a skill to a whole company or to one hiring manager. Every hiring manager gets a unique URL. You can hide candidates or revoke access anytime.

What do my clients see in the portal?

Anonymised candidate profiles with a CV summary, only the skills you've assigned them, contractors coming off contract, watchlists and saved candidates, and alerts for new talent in their skills. Your agency branding sits in the banner.

How do I know when a client is ready to hire?

You see who logs in, how often, who they view, who they save and the alerts they set. Someone logging in ten times is ready to hire. One click on "discuss this candidate" emails the candidate owner straight away, naming the hiring manager and the candidate.

Can I charge my clients for portal access?

Yes. Bill your clients a monthly or annual fee for portal access, with unlimited hiring managers on their side. One client can cover your cost, every client after that is recurring revenue, and you still earn the placements it helps you make.